Cancellation terms depend on how far in advance you cancel. In summary:
More than 60 days before the trip: deposit is non-refundable; the paid balance is returned in full.
30–60 days before: partial refund, after deducting the deposit and any costs already committed to the race organiser, hotel, and other suppliers. We always work to minimise your loss and confirm the exact amount within 7 business days of receiving your cancellation notice.
Fewer than 30 days before: no refund.
Race entries are non-transferable and non-refundable once issued by the organiser — this is the organiser's policy, not ours. We strongly recommend travel insurance with cancellation cover.
Full terms: Cancellation & Refund Policy