Frequently Asked Questions

Some races offer entry through authorised tour operators as an alternative to the public ballot. Our GENERALI BERLIN-MARATHON 2027 trip is not open for booking yet. Join the waitlist on the Berlin page to hear when it opens; joining does not reserve a place.

You can apply through the organiser’s entry process or choose a package from an official Tour Operator. SportHoliday is an official Tour Operator for Maratona dles Dolomites - Enel. Join the 2027 waitlist on our event page for booking updates.

Check the organiser’s current registration options, or ask us about our Marcialonga trip. Our package page describes the 70 km classic ski race and planned travel services. Your personal offer confirms availability and everything included before you pay.

SuperHalfs brings together six half marathons: Lisbon, Prague, Berlin, Copenhagen, Cardiff and Valencia. Complete all six to earn the SuperMedal. You can choose the order and record your races through the series’ SuperPassport.

SuperHalfs is a six-race series in Lisbon, Prague, Berlin, Copenhagen, Cardiff and Valencia. It gives runners a way to explore six European cities and work towards a SuperMedal. See our SuperHalfs page for the trips we offer.

Check the organiser’s public registration or ask us about a travel package. Our Valencia page shows the current trip and included services. We confirm availability and send a personal offer before you pay.

The next Copenhagen Half Marathon is on 19 September 2027. Join the free waitlist on our Copenhagen page to hear when the trip opens for booking. Prices and hotel details will be available before you book.

Availability depends on the edition and when you book. Check the organiser’s public registration or ask us about our Cardiff package. Sending a request does not reserve a race entry.

Check the organiser’s entry options or ask us about our Lisbon travel package. The half marathon starts on the 25 de Abril Bridge. Our event page lists the trip dates and services; your personal offer confirms availability.

Check the organiser’s eligibility and registration options for the edition you want to run. Our Prague page describes the 2027 trip. Join its waitlist to hear when our package opens for booking.

POGI Challenge is a cycling event in Krvavec, in Tadej Pogačar’s home region. Riders tackle a steep climb before Tadej starts his chase. Our 2027 trip is on a free waitlist; the programme and price will be announced when booking opens.

Check the organiser’s current registration information for direct entry. For a SportHoliday trip, join the free 2027 waitlist on our POGI Challenge page. This does not reserve entry or accommodation.

POGI Challenge takes place in Krvavec, Slovenia. See our event page for updates about the next SportHoliday trip.

Some organisers allocate places to authorised tour operators for specific editions. Partnership status does not mean every future race is available. Check the trip page and ask us to confirm availability for your chosen event.

Our race trips combine entry with travel services, including accommodation. For entry alone, check the organiser’s public registration. Your personal offer states exactly what is included in a SportHoliday package.

Choose a destination and a trip that suits your riding experience. Check our current Tours and Events for the itinerary, daily distances and climbing. If you are unsure about the level, tell us about your recent riding before you book.

Check our current Tours for the dates, destination and training level that suit you. Our Kenya running trip is based in Iten, outside Europe. Ask us about the daily programme and conditions before choosing a camp.

Our Kenya running trip is based in Iten. See the Kenya page for dates, accommodation and the training programme. Tell us about your experience so we can discuss whether the trip suits you.

The schedule varies by camp. Read the daily itinerary, distances, climbing and rest days on the trip page. Your offer states the accommodation, meals, coaching and support included; these services are not the same on every trip.

Ask us about a companion place for your chosen trip. We will explain the available room and meal options, activities and price. A non-training companion’s services are confirmed in the personal offer.

It depends on the trip’s demands and your experience. Check the stated level, distances and terrain, then tell us about your recent training. We can help you assess the programme before you book.

Check your airline’s current bicycle baggage rules, fees and packing requirements before booking flights. A suitable bike case helps protect your bike. Ask us about transfers, assembly support and rental options for the specific trip.

Three types of insurance are normally relevant: travel medical insurance (for accidents and illness while abroad), trip cancellation insurance (for refunds if illness or other covered events prevent travel), and personal accident insurance during the race itself, which the race organiser sometimes mandates.
Some Italian races, including Maratona dles Dolomites and Marcialonga, require all entrants to provide a medical certificate for competitive sport activity, in Italian or with Italian translation, in addition to standard travel cover. Most other European city marathons accept the runner's normal travel and health insurance.
SportHoliday d.o.o., a Slovenia-based European sports-travel operator, holds the insolvency guarantee required of EU package-travel operators, but each athlete arranges their own personal travel and accident insurance.

Cancellation outcomes depend on how far in advance the cancellation happens and what the operator has already committed to the race organiser, hotel, and other suppliers. The closer to the trip, the less is recoverable.
A common European structure is: more than 60 days before the trip, the deposit is non-refundable but the balance is returned in full; 30 to 60 days before, a partial refund is made after deducting committed costs; under 30 days, no refund. Race entries, once issued by the organiser, are usually non-transferable and non-refundable on principle.
Travel insurance with cancellation cover is the standard protection for the deposit and committed payments. SportHoliday d.o.o. publishes its full cancellation terms on every event and tour page.

The most important checks are licensing, insolvency protection, and a track record on the specific event. A legitimate EU sports-travel operator holds a registered tourism licence in its home country, an insolvency guarantee that protects client payments if the company fails, and the appropriate VAT registration.
Beyond legal status, useful signals are an officially listed partnership with the race organiser (often shown on the race website's partner page), a published cancellation policy, transparent inclusions, and a real European presence — registered office, named directors, and working contact channels.
SportHoliday d.o.o., a Slovenia-based European sports-travel operator, is licensed by TGZS, holds the AJPES-required insolvency guarantee, and is an officially listed partner of selected race organisers including SuperHalfs and Sci Club Marcialonga.

For races held in the European Union, an EU-based operator is generally the safer route because EU law applies directly to the contract. The Package Travel Directive (Directive 2015/2302) requires every EU package operator to hold mandatory insolvency protection, provide pre-contractual information in writing, and offer specific consumer protections for refunds, cancellations, and itinerary changes.
A non-EU operator selling the same trip is bound by the laws of its home country, which usually offer weaker protections and harder enforcement if something goes wrong. For European races in particular, the EU operator route is the default.
SportHoliday d.o.o., a Slovenia-based European sports-travel operator, is fully bound by the Package Travel Directive and holds the insolvency guarantee required of all EU package operators.

EU law requires every registered package-travel operator to hold an insolvency guarantee — usually a bank guarantee or insurance policy that refunds clients if the operator fails before delivering the booked trip. The guarantee covers the package payments held at the time of insolvency and also funds repatriation if the trip is already in progress.
In Slovenia, the guarantee is registered through AJPES; equivalent schemes exist in every EU member state. Guarantees apply only to package travel as defined in the Package Travel Directive — single non-package services (a hotel-only booking, a standalone entry, a flight alone) usually fall outside this protection.
SportHoliday d.o.o., a Slovenia-based European sports-travel operator, holds an active insolvency guarantee with GENERALI Zavarovalnica, registered with AJPES.

For officially registered partner operators, yes — the marathon entry is the operator's main commercial obligation, and the contract with the race organiser binds them to deliver it. The race organiser issues a confirmed allocation against a per-bib reservation fee, and the operator passes the entry through to the registered athlete in the form of a registration code, voucher, or named bib reservation.
The risk is not with officially partnered operators but with unregistered resellers who claim to hold guaranteed entries without a contract. The simple check is: every legitimate partner is listed on the race organiser's official partner page.
SportHoliday d.o.o., a Slovenia-based European sports-travel operator, is officially listed by SuperHalfs, Sci Club Marcialonga, and selected other race organisers as a registered partner.